Last updated: 12/12/2025
 

Welcome to Tarot Journey Boxes.

Your privacy is important to us, and this policy explains how we collect, use, and protect your information when you visit our website or purchase a subscription box.

This Privacy Policy applies to www.tarotjourneyboxes.net and any services connected with your Tarot Journey Boxes subscriptions. By using our site, you agree to the practices described here.
 

1. Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect:

• Your name

• Email address

• Billing and delivery address

• Payment information (processed securely via our payment provider, we do not store card details)

• Phone number (if provided)
   

Order & Subscription Information

To process and fulfil your orders, we also collect:

• Subscription preferences

• Purchase history

• Box customisation information (if you provide it)
   

Automatically Collected Information

When browsing our site, we may collect:

• IP address

• Device type

• Browser information

• Cookies for website functionality, analytics, and your shopping cart
   

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders and subscriptions

• Communicate with you about deliveries or account updates

• Email you with updates, offers, or new products (only with your consent)

• Improve our website performance and customer experience

• Prevent fraudulent activity and secure our website

• Comply with legal obligations
   

3. Sharing Your Information

We only share your data with trusted third parties necessary to run our business, such as:

• Payment processors

• Delivery providers (e.g., Royal Mail Tracked 48)

• Website hosting and email platforms

• Analytics and marketing tools (if used)

We never sell or rent your personal information.

All third parties must keep your information safe and use it only for agreed purposes.
 

4. Cookies

Our website uses cookies to improve functionality, enhance your browsing experience, and help us understand how the site is used.

You can control or disable cookies in your browser settings, but doing so may affect website performance.
 

5. Data Storage & Security

We take data protection seriously. Your information is stored securely, and we use technical and organisational measures to keep your data safe.

Payment information is handled securely by our payment provider and is never stored on our servers.
 

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (unless we must keep it for legal reasons)

• Withdraw consent for marketing emails at any time

• Request that we restrict or stop processing your data

To exercise any of these rights, please contact us at:
tarotjourneyboxes@mail.co.uk
 

7. Email Marketing

We will only send marketing emails if you choose to opt in. You can unsubscribe at any time by clicking “unsubscribe” in any email or by contacting us directly.
 

8. Retention of Information

We keep your data only as long as necessary for:

• Fulfilling your subscription

• Customer support

• Legal, accounting, or reporting obligations
   

9. Third-Party Website Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please read their policies before providing any information.
 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will appear on this page, and the “last updated” date will be adjusted.
 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: tarotjourneyboxes@mail.co.uk




 

Terms & Conditions

Last updated: 12/12/2025
 

These Terms & Conditions apply to the use of the Tarot Journey Boxes website and the purchase of our subscription products. Please read them carefully before placing an order. By using our website or purchasing from us, you agree to be bound by these terms.

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1. About Us

Tarot Journey Boxes is a UK-based business offering subscription tarot guidance boxes.

Business name: Tarot Journey Boxes
Contact email: Tarotjourneyboxes@mail.co.uk

Business Postcode: TQ9 5FT

These details are provided in accordance with UK e-commerce regulations.

​

2. Using Our Website

By using this website, you confirm that:

• You are at least 18 years old

• The information you provide is accurate and complete

• You will not misuse the website or attempt to disrupt its operation

We reserve the right to restrict or suspend access if misuse occurs.
 

3. Products & Subscriptions

Tarot Journey Boxes offers subscription-based physical products.

• Subscription boxes are billed on a recurring basis (monthly unless otherwise stated)

• Subscriptions renew automatically unless cancelled

• Subscription contents vary each month and are part of the curated experience

• Images and descriptions are illustrative and may vary slightly from box to box

You can manage or cancel your subscription through your account before the stated cut-off date to avoid the next charge.
 

4. Pricing & Payment

• All prices are shown in GBP (£)

• Prices include VAT where applicable

• Shipping is included in the listed price

• Payment is taken securely at checkout via our payment provider

We do not store your card details. Orders are only confirmed once payment has been successfully processed.
 

5. Right to Cancel (Cooling-Off Period)

Under UK consumer law, you have the right to cancel your purchase within 14 days of receiving your first subscription box, provided the box is unopened and unused.

To exercise your right to cancel:

• You must notify us in writing within 14 days of delivery

• The item must be returned unopened, unused, and in original packaging

• Return postage costs are the responsibility of the customer

Refunds will be issued within 14 days of receiving the returned item.
 

6. Returns & Refunds

We accept returns only if:

• The box is unopened and unused

• The return is requested within 14 days of delivery

We cannot accept returns for:

• Opened or used boxes

• Subscription boxes after the cooling-off period

• Digital content once accessed

This does not affect your statutory rights regarding faulty or misdescribed goods.
 

7. Delivery

• All orders are sent via Royal Mail Tracked 48

• Dispatch dates are provided as estimates

• Delays caused by postal services or circumstances beyond our control are not our responsibility

Once an order has been dispatched, responsibility passes to the delivery provider.
 

8. Faulty or Damaged Items

If your box arrives damaged or faulty, please contact us within 7 days of delivery with clear photographs.
We will offer a replacement or refund in line with your rights under the Consumer Rights Act 2015.

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9. Tarot & Spiritual Guidance Disclaimer

Tarot Journey Boxes are intended for personal reflection, insight and inspiration only.

• Tarot readings are not a substitute for medical, legal, financial or professional advice

• Interpretations are subjective and for personal development purposes

• You remain responsible for your own decisions and actions

By purchasing, you acknowledge and accept this understanding.

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10. Intellectual Property

All website content, including text, artwork, designs, branding, and written guidance, is the property of Tarot Journey Boxes and may not be copied, reproduced, or shared without written permission.
 

11. Limitation of Liability

To the fullest extent permitted by law, Tarot Journey Boxes is not liable for:

• Indirect or consequential losses

• Delays outside our reasonable control

• Misinterpretation or misuse of guidance provided

Nothing in these terms limits your statutory consumer rights.

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12. Privacy & Data Protection

Your personal data is handled in accordance with UK GDPR and our Privacy Policy, which explains how your information is collected, stored, and used.

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13. Changes to These Terms

We may update these Terms & Conditions from time to time. The most current version will always be available on our website, with the updated date shown above.
 

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the UK courts.

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15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: Tarotjourneyboxes@mail.co.uk